Frequently Asked Questions (FAQ)

1. How long does delivery take? Orders within Abuja are usually delivered in 1–2 working days. Nationwide delivery takes 3–5 working days, depending on location.

2. Do you ship outside Nigeria? Currently, we deliver within Nigeria only. We are working on international shipping options soon.

3. Can I return or exchange an item? Yes, items can be returned or exchanged within 7 days if they are unused, in their original packaging, and in resellable condition. Please contact us first to arrange this.

4. How can I track my order? Once your order is dispatched, you’ll receive a tracking number and link via email or SMS so you can follow your package in real time.

5. Do you offer gift wrapping? Yes! We offer beautifully wrapped gift options perfect for baby showers, birthdays, and special occasions.

6. How do I get in touch with customer service? You can reach us via our Contact page, email, or WhatsApp during business hours for quick support.